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We are excited to be able to reopen after being unable to for the past couple months due to Covid-19. The safety of our customers and staff is extremely important to us, so we are following government guidelines and have put in place a number of new procedures to ensure you can enjoy your visit to the salon safely.

Key parts of this are as follows:

Our Professional Services

  • Our team will wear gloves, face shields and aprons on the salon floor and all team members will wash their hands before and after every client interaction

  • PPE will be replaced after every client

  • In-salon consultations will be done at the styling station and via the mirror to minimise face-to-face interaction

Our Team

  • All team members are trained to care for our customers in a safe, hygienic and professional manner

  • Staff have been briefed to not attend the salon if they have a temperature, or are feeling unwell or if any person in their household is unwell or is self-isolating

  • Staff will have their temperature checked on entry and return home if it is raised

Our Salon

  • We have rearranged the salon space to adhere to social distancing guidelines

  • Every surface will be cleaned regularly and wiped with the appropriate sanitiser between each appointment

  • All items of equipment will be disinfected before and after every service

  • Disposable gowns will be used at all times

  • We will, if required, extend opening hours and divide our teams into shifts whilst ensuring we retain social distancing

Client Arrival and Reception

  • We will not be accepting walk-ins, you must pre-book

  • We will stagger customer appointment times

  • We will greet you warmly but without a handshake or a hug

  • Hand sanitiser must be used on entry to the salon

  • Clients must minimise what they bring as you will be asked to keep all belongings with you

  • We ask that clients attend their appointments alone, or with members of their household, informing the salon beforehand if they will not be alone

  • Card is preferred, but cash is still accepted.

  • You will be escorted to your stylists’ section ASAP to avoid congestion in the waiting area

We ask you, our clients, to...

  • Arrive at the time agreed to maximise social distancing

  • Arrive with clean hair

  • To wash your hands or use hand sanitisers before and after each service

  • To bring a face mask with you or wear a face mask we can provide for £1

  • We will not be serving refreshments

  • We will not have magazines in the salon

  • To contact us and re-arrange your appointment, at no additional cost, if you have a temperature, or are feeling unwell; or if any person in your household is unwell or is self-isolating

  • Do not come to the salon if you or anyone you live with is unwell or self-isolating

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