HOW ARE WE TACKLING COVID-19?
We are excited to be able to reopen after being unable to for the past couple months due to Covid-19. The safety of our customers and staff is extremely important to us, so we are following government guidelines and have put in place a number of new procedures to ensure you can enjoy your visit to the salon safely.
Key parts of this are as follows:
Our Professional Services
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Our team will wear gloves, face shields and aprons on the salon floor and all team members will wash their hands before and after every client interaction
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PPE will be replaced after every client
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In-salon consultations will be done at the styling station and via the mirror to minimise face-to-face interaction
Our Team
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All team members are trained to care for our customers in a safe, hygienic and professional manner
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Staff have been briefed to not attend the salon if they have a temperature, or are feeling unwell or if any person in their household is unwell or is self-isolating
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Staff will have their temperature checked on entry and return home if it is raised
Our Salon
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We have rearranged the salon space to adhere to social distancing guidelines
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Every surface will be cleaned regularly and wiped with the appropriate sanitiser between each appointment
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All items of equipment will be disinfected before and after every service
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Disposable gowns will be used at all times
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We will, if required, extend opening hours and divide our teams into shifts whilst ensuring we retain social distancing
Client Arrival and Reception
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We will not be accepting walk-ins, you must pre-book
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We will stagger customer appointment times
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We will greet you warmly but without a handshake or a hug
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Hand sanitiser must be used on entry to the salon
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Clients must minimise what they bring as you will be asked to keep all belongings with you
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We ask that clients attend their appointments alone, or with members of their household, informing the salon beforehand if they will not be alone
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Card is preferred, but cash is still accepted.
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You will be escorted to your stylists’ section ASAP to avoid congestion in the waiting area
We ask you, our clients, to...
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Arrive at the time agreed to maximise social distancing
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Arrive with clean hair
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To wash your hands or use hand sanitisers before and after each service
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To bring a face mask with you or wear a face mask we can provide for £1
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We will not be serving refreshments
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We will not have magazines in the salon
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To contact us and re-arrange your appointment, at no additional cost, if you have a temperature, or are feeling unwell; or if any person in your household is unwell or is self-isolating
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Do not come to the salon if you or anyone you live with is unwell or self-isolating